Secret Neighbor Hello Engineer – Nintendo Switch


Collect from a local DPD Parcelshop— FREE when you spend £30+

We’re a small, family-run business — just me (Callum) and my sister, carefully packing every order by hand.

With a toddler keeping us on our toes and baby Theodore arriving on 14th July, life is a little hectic — but we’re truly grateful for your support.

Why buy from Lennie’s if dispatch takes 2–3 working days?

Because when you shop with us, you’re not just buying a toy — you’re supporting a UK family business that puts genuine care and love into every single parcel. 💛

When we ship, we use a Next Day service (1–2 working days), so most orders arrive within 3–5 working days from the time you place your order.

If everything in your basket has our SpeedyLlama badge, we’ll do our best to dispatch the same day — though we can’t guarantee it every time.

We might not be the fastest, but we’re honest, reliable, and always here to help if anything goes wrong — with free, no-fuss returns too.

Thanks for choosing heart over haste. 🧸✨

Price:
Sale price£19.99 Regular price£29.99

Step into a world of mystery and teamwork with Secret Neighbor Hello Engineer – Nintendo Switch, an engaging multiplayer game designed to keep players on the edge of their seats. Perfect for gamers seeking social thrills or a unique gift for friends and family, this title combines suspense, strategy, and fun in a captivating package. Whether you’re playing with friends or meeting new players, prepare for an experience full of surprises and clever deception.

Key Features

  • Intriguing multiplayer gameplay where trust is tested among players
  • Unique character roles including the suspicious “Hello Engineer”
  • Challenging puzzles and secret passages to explore
  • Supports local and online multiplayer modes for up to six players
  • Colourful, engaging graphics optimised for the Nintendo Switch’s display
  • Intuitive controls tailored for both novice and experienced players
  • Regular updates enhancing gameplay and adding new content

Story / Setting

Set in a seemingly ordinary neighbourhood, Secret Neighbor Hello Engineer – Nintendo Switch invites players into a suspenseful environment where nothing is quite what it seems. Players assume the roles of a group of children attempting to rescue their friend trapped inside a mysterious basement. However, lurking among them is the Hello Engineer, disguised and intent on preventing the rescue. The game’s eerie yet colourful world blends elements of suspense and humour, creating an engaging atmosphere that keeps players guessing.

Gameplay & Modes

Secret Neighbor Hello Engineer – Nintendo Switch centres on social deduction and teamwork. Players must collaborate to explore the house, solve puzzles, and unlock the basement door while remaining wary of the Hello Engineer, who sabotages their efforts. The game offers both local and online multiplayer modes, accommodating up to six players. Cooperative tactics are crucial, but deception and clever strategy may also be necessary to succeed. The game’s dynamic gameplay encourages communication and quick thinking, making every session unique and thrilling.

Edition Details

This edition comes as a physical cartridge compatible with Nintendo Switch consoles, ensuring easy install and immediate play. It includes the full game without the need for additional downloads or codes, offering convenience for players who prefer physical media. The packaging is designed for secure dispatch and long-term collection, making it an appealing option for game enthusiasts and collectors alike.

Technical Specs & Requirements

  • Platform: Nintendo Switch (compatible with Nintendo Switch Lite)
  • Storage: Approximately 5 GB free space required
  • Display Resolution: Supports up to 1080p in docked mode and 720p in handheld mode
  • Online Play: Requires Nintendo Switch Online subscription for online multiplayer
  • Controls: Compatible with Joy-Con and Pro Controller
  • Accessibility: Features adjustable settings to aid various playstyles and preferences

Player & Collector Tips

For the best experience, use headphones to fully immerse yourself in the game’s ambient sounds and subtle audio cues, which are critical for detecting the Hello Engineer’s movements. Communication is key; establish clear signals with teammates during online play to coordinate your efforts effectively. Collectors will appreciate keeping the cartridge case in pristine condition, as this edition is a durable addition to any Nintendo Switch library. Pairing the game with other social multiplayer titles on Switch can extend your gaming sessions and add variety.

We’re a small, family-run business and sometimes use AI to help with our listings. If anything looks off or you need more info, just give us a shout — we’re always happy to help!
This item is brand new and 100% genuine. We buy only from official brands or authorised UK distributors, so you can shop with confidence.

We’re a family-owned online toy shop, founded by Callum and Adelle during the pandemic. What started as a small idea has grown far beyond our expectations — in 2022, we welcomed our son Charlie into the world, and in July 2025, we were delighted to welcome baby Theo into our growing family. At Lennie’s Toys, everyone who works here is family, meaning every order is packed with genuine care and a commitment to excellent service.

We’re proud to have over 1,000 happy customers on Trustpilot — you can read more about our story on our About Us page.

Enjoy Free UK DPD Local Collect on orders over £30!

Enjoy Free UK Tracked Shipping on orders over £50!

Dispatch Information

At checkout, you’ll see one of two options:

  • Same-Day Dispatch – Available on eligible items ordered before 3pm Monday–Friday (excluding bank holidays). Orders placed after 3pm will be dispatched the next working day. Orders placed after 3pm on Friday will be dispatched on Monday.

Standard Dispatch (up to 3 working days) – If your item shows a 3 working day dispatch time, this is accurate. We use external storage facilities to keep prices competitive, which can mean a short delay, but rest assured your order will be sent within the timeframe shown at checkout.

 

Delivery Options & Costs

 

  • Home DeliveryFree when you spend £50+, otherwise £4.95. (Sent via Royal Mail Tracked 24 or DPD Next Day.)
  • DPD Local CollectFree when you spend £30+, otherwise £3.95.

 

Additional Details

  • We only use tracked services for your peace of mind.

  • Carriers include Royal Mail, DPD and Parcelforce

  • DPD deliveries are not available to islands or Northern Ireland. In Scotland, DPD is only available for addresses within and south of the Central Belt.

  • International shipping is available.

All orders will receive an email notification once shipped.

Click here to read our delivery policy.

Free UK Returns within 30 days

As a small family-run toy shop, we kindly ask for your understanding regarding our return policy. Abusing it by ordering toys solely to reach the free shipping threshold, only to return them later, can significantly impact our business. While we are always here to assist with genuine returns, we appreciate your consideration of how such actions can affect us. Thank you for your support and understanding.

Click here to read our returns policy.

Frequently Asked Questions

How long will my order take to arrive in the UK?

Look for our SpeedyLlama badge on product pages. If every item in your basket carries that badge and you order before 3 pm Monday–Friday (excluding bank holidays), we’ll dispatch your package the same day. If any product is not SpeedyLlama-eligible, we’ll dispatch within approximately three working days.

How long will my order take to arrive outside the UK?

We dispatch international orders within one working day, Monday–Friday (excluding bank holidays). Delivery typically takes 5–14 working days, but customs or peak-season delays can extend this to around 30 days.

Can I change or cancel my order after payment?

We prepare and ship orders very quickly. If you need to amend or cancel, please email info@lenniestoys.com immediately. We can’t promise changes once your order is dispatched, but we’ll do our best to help.

I’ve received the wrong item or something’s damaged—what should I do?

We’re very sorry! Email info@lenniestoys.com with a description and photos if possible. We’ll arrange a replacement or refund as quickly as we can.

How do I return an item?

Email info@lenniestoys.com to let us know which items you’d like to return and why. If the item is damaged, please mention this. We’ll send you a prepaid returns label and process your refund or exchange once we receive the toy.

Where is my refund?

Refunds through Shopify Payments can take up to 10 working days to appear in your account, though often they arrive sooner. PayPal refunds to your balance are usually instant.

I didn’t receive an order confirmation—what now?

It’s usually a typo in the email address. Email info@lenniestoys.com and we’ll correct your address and resend the confirmation immediately.

I encountered a payment error but the funds left my account—will I get my money back?

Your payment sits in escrow until Shopify confirms the sale. If the order didn’t go through, your bank will reverse it automatically. Contact your bank if you need a faster reversal.

Can I request a VAT invoice?

Yes—you can now download your VAT invoice directly from the order confirmation email or your account’s VAT receipt section. Simply click the “Download VAT Invoice” link, and it will be generated instantly for your records. If you need any help, email info@lenniestoys.com.

Will my collector’s items arrive in perfect condition?

Every item is inspected on arrival and again before packing. If anything arrives damaged or incorrect, email callum@lenniestoys.com and he’ll make it right.

Are all your toys authentic and genuine?

Absolutely. We source only from UK-based, brand-authorised distributors, so every product at Lennie’s Toys is guaranteed 100% genuine.

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